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My 38 plus years in the architectural engineering industry gives me an inside scoop on what it takes to answer clients’ and potential clients’ concerns about their new homes. The feedback presented on this page was collected by GuildQuality from Verified customers of Heritage Homes using our impartial third party survey process. Please stop by our office during business hours if you are looking to tour a model home, ask general questions, and pick up a brochure. “I am so excited to be a part of the Heritage Homes Family.
Our flat-rate pricing gives you the ability to survey who you want, when you want, without having to worry about overages. He was straightforward when delays occurred and always responsive. It took almost 16 months to build a house that should've taken around 6 months. I don't know it's their fault with the time it took because I realize issues arise. This is the only reason I gave them a 3 rating was due to the time. Please fill out or ‘Contact Us’ form with any questions you have or if you would like for us to send more information about Heritage Homes and a copy of our brochure.
Customer in FOLEY, AL
We would have gotten them way faster if they had ordered the windows when they started building the house. It was just poor planning, and putting everything together took a while. I would recognize the superintendent, Earl Rutherford, for exceptional service. He did everything he could to help us and keep us informed, we were very very pleased. We have already recommended to some people that if they do work with Heritage Homes they request Earl.
I have enjoyed working with our talented team and am lucky to get to work for a company with such a great culture. Outside of working with Heritage Homes, I enjoy spending all of my time outdoors with my family and friends. My favorite aspect of my position here with Heritage Homes is knowing the positive impact my employment makes to our accountant, Candice. Any task that I am able to help with gives her the freedom to focus on the bigger picture tasks and makes a significant impact on her role here. What I’ve noticed while working for Heritage Homes is the family atmosphere.
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The best way to see how Heritage Homes delivers more is to visit one of our model homes. You’ll experience more quality and more service in your new home and when interacting with our employees. Earl is a builder in our Florida area and has been with us the longest.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality. GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf.
Customer in PENSACOLA, FL
Over the years, Heritage Homes has maintained an impressive referral rate over 50%. This means over 50% of Heritage Homes sales come from customers referring their family and friends! Heritage Homes value process allows the homeowner to play a part in the homebuilding process by arranging some items themselves such as septic, driveway and landscaping. This saves the homeowner thousands of dollars and helps create Heritage Instant Equity. If you call our Mobile office, you’re likely to speak to me.
My favorite part of my role at Heritage Homes if being able to see customers through from their first walk through of our model home to closing on their home. However, I’ve worked as an outside consultant and sub-contractor with the Heritage Homes Family since 1992. During those early years, I provided house plan drawings, pre-construction lot inspections, construction support and sales assistance.
We are not only a group of coworkers, but a group of people that care for each other like FAMILY. Kristin is a graduate of the University of South Alabama. She was very involved in the Marketing department and became the President of the Professional Sales and Marketing Club her senior year. Last year, she was the Chairman of the Young Professionals Council of the HBA of Metro Mobile. She previously interned for Sherwin-Williams where she was introduced to the home-building industry and the needs of the market. This listing has not yet been claimed by the builder or representative.
He has years of experience in homebuilding and brings a wealth of knowledge to all aspects of our building process. You’re as likely to see Earl with a paint brush as you are a blueprint. Earl enjoys spending time with his children and grandchildren. He is as skilled in the kitchen as he is at the worksite and is famous for showing up at the office with his home baked cakes. My decision to join the Heritage Homes Team was based on my respect for the quality of construction of the builders and the overall professional management of the business.
Including, but not limited, to entering incoming invoices, sending out Dirt/Pump truck bills, and filing documents into job files. Most of my day consists of sorting through and inputting invoices into the Foundation software. Once the information is reviewed by the accountant, the invoices are paid. From there, I am able to file the invoices into their appropriate job files.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Heritage Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question. “I am the person you see when you walk into the Pensacola office. I answer phone calls, do walk throughs of our model home, help assist customers in gathering their pre-construction documents, apply for permits, and assist customers in the color room.
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